FAQS

📸 Frequently Asked Questions 

What packages do you offer?
We offer Digital-Only, Print + Digital, and 360 Booth experiences.
Every package includes unlimited captures, instant sharing, free props, and full setup/teardown.
đź“… Minimum booking: 2 hours.
See our Package Page for pricing, upgrades, and more details.

Do I need a deposit?
Yes — a small retainer deposit secures your event date.
The remaining balance is due 14 days before your event.
We accept debit and credit cards only — we’re a cash-free business for your convenience. 

How far in advance should I book?
We recommend booking 30–60 days in advance, especially during the wedding and holiday seasons.
For last-minute events, call or text us — we’ll do our best to fit you in! ____________________________________________________________________________

How many people can be served per hour?                                                                         1-HOURS - Best for 60-100 Guests                                                                                         2-HOURS - Best for 100-150 Guests (Most Popular)                                                               3-HOURS - Best for 150-200 Guests ( Estimate only) 

Can you handle large corporate events with over 200 guests?
Yes, absolutely! 🎉 Desert Clicksy Studio Photo Booth can easily accommodate large corporate events and gatherings.
We have multiple portable photo booth units available to serve high guest counts efficiently — perfect for company parties, conferences, and brand activations.

For events with over 200 guests, we highly recommend having on-site attendants to keep the line organized, assist guests, and ensure everything runs smoothly from start to finish.

Our team will be happy to customize a package that fits your event size, schedule, and branding needs.
📞 Contact us today for a consultation or quote — we’ll make sure your corporate event is seamless, fun, and memorable!

Do you provide backdrops?
Yes! We offer a variety of stylish backdrops to match your event — from elegant sequins to themed designs.
We also provide green-screen backgrounds upon request so that you can create your own custom digital scenes or branded layouts.
Backdrop options vary by package.
For upgrades or custom designs, please see our Package List for more details.

Do you provide themed props?
Yes! We offer a wide selection of fun and themed props to match your celebration — weddings, birthdays, holidays, and corporate events.
You can explore available themes and upgrade options in our Package List to find the best fit for your event style.

Is the Digital Share Package self-service?
Yes! Our Digital Share Package is a self-service photo booth option.
We deliver and set up the booth, then provide a quick training session before we leave. The booth is very easy to use, with clear on-screen instructions that let your guests operate it themselves.

An attendant is optional at an additional fee; however, if your event has more than 150 guests, we highly recommend one to keep the line moving smoothly and ensure everyone enjoys a fast, seamless photo experience.

All service requirements and responsibilities are outlined in your rental agreement.

Do printing packages require an attendant on-site?
Yes — we highly recommend an attendant for all Print + Digital packages.
This ensures smooth operation and quick support in case of paper jams or cartridge changes.                                                                                                                                      Printed photos are ready in less than 10 seconds.                                                                    If any brief technical adjustments are needed, we include up to 15 minutes of idle time, which will be added back to your time so you never lose booth time.
Having an attendant on-site helps everything run smoothly and keeps your guests happy.

Can children use the photo booth?
Yes! Children love the photo booth — it’s fun for all ages! 🎉
However, adult supervision is required at all times for safety and equipment care.
A parent or guardian must give permission for minors, as outlined in our service agreement.

How long is each rental?
Standard rentals include up to 4 hours of active booth time (2-hour minimum).
You can easily add extra hours, whether active or idle, to suit your event needs. 

Do on-site attendants wear uniforms?
Yes — our team wears professional polo shirts with the Desert Clicksy Studio logo, representing our brand in a polished and professional way.
If you’d like our team to match your event theme or color scheme, we can accommodate upon request.
Please note: additional fees may apply for themed or custom attire.

What happens if the photo booth malfunctions during the event?
In the rare event of a technical issue or malfunction, we’ll do everything possible to resolve it quickly.
If downtime occurs, we will prorate the lost time, add idle time, or issue a partial refund, depending on the situation.
Some issues may be beyond our control, but we always handle them with fairness and understanding to ensure your satisfaction.

🎨 CUSTOMIZATION & BRANDING

Can I design my own photo overlay?
Absolutely! Each package includes a custom layout designed by our creative team.
Send us your logo, theme, or colors, and we’ll match your event perfectly.

Do you offer business branding?
Yes! You can add your company logo, slogan, or campaign to every print and digital share — ideal for corporate events, product launches, and grand openings.

Can I bring my own props or backdrop?
Of course! You’re welcome to bring your own.
We also offer custom-printed backdrops—please order at least 35 days in advance.

Do you offer a keepsake album?
Yes! Optional 10 Ă— 10-inch photo albums are available.
Some packages include one, and you can order extra copies after your event if desired.

What is the Glam Booth?
Our Glam Booth features a studio-style black-and-white filter that gives your photos a flawless, magazine-style glow — perfect for weddings, galas, and upscale events.

Do you offer instant prints or digital only?
Both!
• Print + Digital: unlimited prints plus instant digital sharing
• Digital-Only: instant sharing via text, email, QR code, or AirDrop

Can we pause the booth during dinner or speeches?
Yes — we can go into idle mode during your program so you don’t lose booth time.

⚙️ SETUP & TECHNICAL DETAILS

How much space do you need?
• Standard Booth: 10 ft × 10 ft, 8 ft ceiling
• 360 Booth: 15 ft × 15 ft

Do you need power?
Yes — one standard outlet within 15 ft is required.
If power isn’t available, we can provide a quiet generator or power bank for an additional fee.

Do you need Wi-Fi?
Wi-Fi is recommended for instant sharing.
We suggest at least 20 Mbps download speed for best performance.
If Wi-Fi isn’t available or is blocked by a firewall, we can provide a mobile hotspot (additional fee) to ensure quick sharing and uploads.

What happens if the photo booth or equipment is damaged by a guest or host?
If any part of the booth or equipment is damaged due to negligence or misuse, the client listed on the contract is responsible for repair or replacement costs.
We understand accidents can happen and always handle them with fairness.
Our attendant (if present) helps monitor and guide guests throughout the event.

Can the photo booth be moved to another location during the event?
No — once the booth is set up, it must remain at the contracted location for safety and stability.
If relocation is needed, it must be discussed and approved in advance before the event.
Additional setup time and relocation fees will apply.

Can you set up outdoors?
Yes! We love outdoor events, but please ensure:
• Flat, shaded ground (under a 12x12 canopy or tent)
• Wind under 7 mph
• Access to power or a generator
• A backup indoor or covered location during rain or heat
Outdoor setups must be discussed in advance for equipment protection.

When do you arrive for setup?
We arrive 1–2 hours before your event. Setup typically takes 45–90 minutes.
If you need us ready earlier, idle time can be added at a reduced rate.

Can I reschedule my event?
Yes — we understand that life happens!
You may reschedule due to unforeseen weather or medical reasons (with proof) based on our availability.
Your payment credit remains valid for one year from your original date.
Please note — payments are non-refundable but can be applied toward your new date.

📤 AFTER THE EVENT

When will we get our photo gallery?
Your online gallery will be ready within one week (often sooner) and stays live for 6 months.

Can we download or reprint photos?
Yes — unlimited downloads are included.
We can also reprint photos while your gallery is active (additional fees may apply).

đź’° PAYMENTS & POLICIES

Do you have insurance?
Yes — Desert Clicksy Studio is fully insured.
A Certificate of Insurance (COI) is available upon request (please request at least 1 month in advance). 

What’s your cancellation policy?
• Cancel 1 month or more before → Full refund
• Cancel within 14 days → Deposit is non-refundable, but can be credited for one year. ( whether or health reasons)

Do you provide invoices or receipts?
Yes — every payment includes a digital invoice, perfect for schools, fundraisers, and corporate events.

Do you accept tips?
Tips are appreciated but never required!
Many clients add a tip jar or donation box for fundraisers.  

_____________________________________________________________

đź“„ Media Rights Acknowledgment

By signing this contract, the client (host) acknowledges and agrees that Desert Clicksy Studio Photo Booth may use event photos and videos for marketing and social media purposes, unless a written request for privacy is provided before the event.
The host is responsible for informing all guests about this policy and ensuring consent for photo participation.

🧭 LOCATIONS & VENUES

Do you travel outside the Morongo Basin?
Yes! We serve Yucca Valley, Joshua Tree, Twentynine Palms, Landers, Morongo Valley, Palm Springs, and the Coachella Valley.
Travel fees may apply — just ask for a quote.

What venues do you work with?
We love working with Cambria Canyon Estate, private ranches, Airbnb retreats, churches, and event centers.
We’re fully insured and can provide a COI upon request.

đź’– COMMUNITY & SPECIAL EVENTS

Are you approved for school events?
Yes — we’re fingerprinted and background-checked with Morongo Unified School District, perfect for proms, graduations, and homecomings.

Do you support churches or nonprofits?
Absolutely! We proudly donate 10% of proceeds from every booking to local charities and often provide discounts for community events.

🌟 WHY CHOOSE DESERT CLICKSY STUDIO?

  • Award-winning local business

  • Fully licensed & insured

  • Custom designs & branding

  • Real-time digital sharing

  • Reliable, professional team

  • Serving the Morongo Basin, San Bernardino & Riverside Counties